- Visitors with a Disability Certificate or Rehabilitation Certificate can
enter at half the applicable ticket price.This discount also applies to one accompanying person. - Children aged 2 and under are admitted free of charge.
- Student ticket holders must show a valid student ID on entry.
- The adult and child using a Parent & Child Ticket must enter together.
| Early Bird先行販売 | WEEKDAY前売り券／平日 | WEEKEND & HOLIDAY前売り券／土日祝 | WALK-IN. (WEEKDAY)当日券／平日 | WALK-IN. (WEEKEND)当日券／土日祝 | |
|---|---|---|---|---|---|
| Adult大人 | ¥2,700 | ¥2,900 | ¥3,100 | ¥3,100 | ¥3,300 |
| Child (3-12)子ども（3-12歳） | ¥1,300 | ¥1,500 | ¥1,700 | ¥1,700 | ¥1,800 |
| Student Ages 25 and under25歳以下の学生 | ¥2,000 | ¥2,200 | ¥2,400 | ¥2,400 | ¥2,500 |
| Ages 2 and under2歳以下 | FREE | ||||
Additional fees may apply when purchasing through ZAIKO, including purchases made from Japan. Please check the fees and total amount on the purchase page.
ABOUT THE IMMERSIVE EXPERIENCE
What kind of IMMERSIVE EXPERIENCE is this?
This immersive experience invites you to enjoy the colorful world of Eric Carle’s picture books, including The Very Hungry Caterpillar, through video, sound, play, and creative activities.
What ages is the IMMERSIVE EXPERIENCE suitable for?
The IMMERSIVE EXPERIENCE can be enjoyed by visitors of all ages, from young children to adults. It is designed for a wide range of generations: children who love Eric Carle’s picture books, including The Very Hungry Caterpillar, people discovering his work for the first time, and adults who have enjoyed his books since childhood.
Please note that some play equipment and activities may have age, height, or other requirements.
How long does a visit take?
A visit typically takes about 60–90 minutes. The time needed will vary depending on how busy the venue is and which activities you try, so please allow plenty of time for your visit.
Can I enjoy the IMMERSIVE EXPERIENCE if I am uncomfortable with dark spaces or loud sounds?
The IMMERSIVE EXPERIENCE includes dark spaces, flashing lights, moving images, and other effects. Please take extra care if you are sensitive to light or sound, or are visiting with young children. If you feel unwell, do not push yourself to continue. Please speak to a nearby staff member.
Is there a set route through the IMMERSIVE EXPERIENCE?
Visitors are generally asked to follow the designated route through the venue. In some areas, staff may direct visitors depending on how busy the venue is.
Can I touch the exhibits?
You can touch and enjoy the interactive exhibits and play equipment. Some exhibits must not be touched for safety reasons. Please follow the signs in the venue and staff instructions.
Where can I buy tickets?
Tickets are available from asoview!, Seven Ticket, eplus, and ZAIKO (a ticketing website for international visitors). You can also buy tickets through asoview!, Seven Ticket, and ZAIKO on the day of your visit.
Can I buy tickets at the venue?
Only same-day tickets are sold at the venue. Depending on advance ticket sales, same-day tickets may not be available.
Do I need to select a date and time for my ticket?
Weekday tickets do not require a specified date or time. Tickets for Saturdays, Sundays, public holidays, and designated dates require a specified date and time.
Can I change the date or time of a weekend or public holiday ticket?
We are sorry, but the date and time of purchased tickets cannot be changed. Please check the information on the ticketing website you used for details.
Can I re-enter the IMMERSIVE EXPERIENCE?
Re-entry is permitted only on the day of your visit. If you would like to re-enter, please speak to a nearby staff member before leaving so that you can receive a stamp for re-entry verification.
Can I cancel, change, or get a refund for my ticket?
Once purchased, tickets cannot be canceled, exchanged for a different ticket type, or refunded at the customer’s request. However, if the organizer cancels the IMMERSIVE EXPERIENCE, refunds will be provided. Details will be announced on the official website.
Can I still enter if I arrive after my specified admission time?
If you arrive after your specified time, you may not be able to enter immediately, depending on how busy the venue is. If you arrive significantly late, you may not be able to enter at all, so please allow plenty of time to arrive.
Can I get a receipt?
Receipts can be issued at the venue only for same-day tickets purchased there. If you purchased your ticket through a ticketing service, please contact that service about receipts.
Can I use a stroller inside the venue?
You may enter with a stroller. However, for safety reasons, you may be asked to leave your stroller in the stroller parking area before entering certain activity areas. Please also note that stroller access to the IMMERSIVE EXPERIENCE areas may be restricted when the venue is busy.
Is there a stroller parking area inside the venue?
A stroller parking area will be available inside the venue. Space is limited, so you may need to wait during busy periods. Please keep valuables and bags with you rather than leaving them in your stroller. The organizer cannot accept responsibility for theft, loss, or damage.
Are there nursing rooms or diaper-changing facilities inside the venue?
There are no nursing rooms or diaper-changing facilities inside the venue. Please use the facilities at nearby locations. If you would like to re-enter, please speak to a nearby staff member before leaving so that you can receive a stamp for re-entry verification.
Are there restrooms inside the venue?
There are no restrooms inside the venue. Please use the restrooms on the first or third floor of ASOBUILD. An accessible restroom is available on the first floor.
Can I enter in a wheelchair?
You may enter in a wheelchair. For safety reasons, some interactive exhibits and play equipment may not be accessible. If you would like assistance from staff or have any questions before your visit, please contact us using the inquiry form.
Can you store suitcases or other luggage?
We cannot store large items such as suitcases at the venue. Please use nearby coin lockers or luggage storage services.
Can I take photos and videos inside the venue and post them on social media?
You may take photos and videos in all areas of the venue and freely post them on social media. However, please refrain from using equipment such as tripods or selfie sticks, using flash photography, livestreaming, or taking photos or videos that show other visitors’ faces.
Can I eat or drink inside the venue?
Please do not eat, drink, or bring food and drinks into the IMMERSIVE EXPERIENCE areas. Drinks in containers with lids may be brought in for hydration. Please speak to a staff member about milk or baby food for infants and young children, or drinks needed to take medication.
Can I bring my pet?
Pets are not permitted. Assistance dogs, including guide dogs, mobility assistance dogs, and hearing dogs, may enter with you. Please speak to a nearby staff member.
What payment methods are accepted at the venue?
All payments at the venue are cashless. Accepted payment methods include various credit cards, transit IC e-money, iD, QUICPay, Apple Pay, PayPay, d Payment, Rakuten Pay, au PAY, Merpay, WeChat Pay, and Alipay+. Cash is not accepted.
